Shipping policy
SHIPPING POLICY – LUMARISX™
Order Processing Time
All orders are processed within 1–3 business days (Monday to Friday).
Once your order has been processed, it will be shipped immediately.
Estimated Delivery Time
Delivery typically takes 7–15 business days, depending on your location.
Please note:
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Delivery times are estimates and may vary
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External factors such as customs, logistics delays, or high demand periods may affect shipping times
High Demand Periods
During peak seasons (sales, holidays, promotions), orders may experience slight delays due to increased demand.
We always do our best to minimize any delays and keep you informed.
Order Tracking
Once your order has been shipped, you will receive an email with your tracking number.
You can use this to track your package at any time.
Shipping Responsibility
Once your order has been shipped, LumarisX™ is not responsible for delays caused by:
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Shipping carriers
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Customs clearance
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Incorrect shipping information provided by the customer
Incorrect Address
Please ensure your shipping details are correct before placing your order.
We are not responsible for orders delivered to incorrect addresses provided at checkout.
Contact
If you have any questions regarding your order or shipping, contact us at:
We aim to respond within 24–48 hours.